RelayConsulting Get in touch

Simple IT.
Clear advice.

I help small businesses keep their IT working. You deal directly with me, an experienced systems engineer who gets to know your setup and helps you plan what’s next.

Get in touch See all services
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Rate
$100 an hour
Projects
Fixed quote
Replies
Within one working day
Where
Christchurch, in person when needed. Remote anywhere in NZ.

What needs attention?

You don’t need an IT department to have someone to ask. Tell me what’s getting in the way of running your business, and I’ll help you work out the next step.

IT supportEveryday troubleshooting through to software rollouts and looking after physical or cloud infrastructure. I also manage Microsoft 365 and Google Workspace setups. Advice & planningA review of the apps you pay for and how they work together. Get a second opinion on your setup, or a plan for the next change. Websites, email & domainsA new website or a move to a different platform, plus help looking after your existing site. Domains and business email are part of the setup. Security & backupsA review of your current security and the gaps worth fixing first. Help with access policies and sharing permissions, plus checks that backups can be restored.

Three things you can count on

How it works

  • Your accounts stay yours

    Your domains and accounts stay in your name. You get the access details and handover notes, so your business stays in control of its setup.

  • The work is agreed first

    We agree the work and how it will be charged before I start. If that changes, I’ll check with you first.

  • Keep what already works

    I start with the tools you already have. My advice covers what to leave alone as well as what to change.

Recent work

All recent work

Arcana

In progress

A custom Shopify store and back-office system for a premium wine cellar.

  • Domain and email setupEmail on the business’s own domain.
  • Shopify back-officeProducts and orders managed in one place.
  • Custom websiteWith reporting, documentation and connections to the other tools the business uses.
About this project

Who you’ll work with

An IT person who knows your business.

I’m Guillaume, a systems engineer with seven years’ experience, working in-house and for managed IT providers across a range of industries. I’ve looked after physical and cloud infrastructure, and helped businesses roll out software with the right policies in place. With Relay, you work directly with me.

Guillaume, Christchurch

Get in touch

One job or a bigger project?

Start with a problem that needs sorting, or plan a bigger change for your business.

Compare ways to work

  • One-off help

    $100

    an hour, billed in one-hour blocks

    Help with a problem holding up work, or a new team member who needs their accounts and computer set up.

  • Projects

    Fixed

    quote, agreed before any work starts

    A new business website or a move to better systems, with the work planned and priced together.

  • First chat

    Free

Monthly support (Relay Care) is coming soon.

Questions before getting in touch?

All questions
How quickly will you reply?

You’ll get a reply within one working day. That’s a reply time, not a fix time: it doesn’t mean the problem will be solved that day. Relay isn’t a 24/7 helpdesk.

Can you come to my business?

Around Christchurch, yes, when it’s needed. Most work can be done remotely, so I can help businesses anywhere in New Zealand.

Tell me what’s going on.

You don’t need a big project or the technical words. Tell me a little about your business and what you need help with. I’ll reply within one working day.

Get in touch
support@relayconsulting.nz